Capabilities

Driving Organizations forward with Smarter, more agile Solutions

From modernization to security and analytics, our capabilities are designed to solve today’s challenges and prepare you for what’s next.

Common Problems

Raising Confidence in the Ability to Drive Change

The pressure to accelerate digital transformation is at an all-time high, and CIOs are constantly navigating competing priorities that make it difficult to keep core operations running while also driving meaningful innovation and large-scale change.

%

  • IT Talent & Resource Challenges

    1 / 3

    IT Talent not delivering?

    Many rural organizations struggle to attract and retain skilled IT professionals, while local IT providers often lack the expertise and service depth needed to meet operational demands.

    GuideIT fills that gap with deep experience and a partnership model designed to deliver long-term results.

    71

    A 2024 survey by Revature indicated that 71% of U.S. organizations identified finding qualified IT talent with necessary skills as a primary challenge related to the IT skills gap.

    - Revature 2024 Survey

  • IT Talent & Resource Challenges

    2 / 3

    Concerned about downtime?

    Legacy systems often can’t keep up—but upgrading them comes with risk. For many organizations, even brief interruptions can impact revenue, compliance, or patient care.

    GuideIT modernizes infrastructure and applications with precision planning, minimal disruption, and clear communication.

    95

    95% of organizations suffered unexpected outages, with an average duration of 117 minutes per incident. These outages often stem from reliance on outdated legacy systems.

    - Veeam’s 2020 Data Protection Trends Report

  • Lack of Internal IT Expertise Challenges

    3 / 3

    IT Talent not delivering?

    What once worked may no longer serve your evolving needs. If your current provider is reactive, inflexible, or slow to innovate, your business could be falling behind.

    GuideIT brings insight, energy, and accountability to every engagement so your IT strategy stays aligned with what’s next.

    69

    69% of U.S. digital leaders reported being unable to keep up with the pace of change because of a lack of the necessary talent.

    - 2021 Harvey Nash Group Digital Leadership Report

The GuideIT Process

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Assess Implement Improve

The GuideIT Process

Interact to learn more

  • Assess

    We start with a deep dive into your current technology landscape, uncovering gaps, inefficiencies, and opportunities. Our goal is to understand how IT supports—or holds back—your business so we can chart a smarter path forward.

  • Implement

    With a strategy in place, we deploy scalable solutions that fit your operations—not the other way around. From infrastructure to integrations, we focus on seamless execution with minimal disruption.

  • Improve

    Technology isn’t set-and-forget. We continuously measure performance, adapt to your evolving needs, and optimize your environment so IT keeps driving results—not dragging behind.

Capabilities

Solving Roadblocks by Leveraging Technology

We help organizations move faster, smarter, and with greater confidence—modernizing infrastructure, integrating cloud platforms, securing systems, streamlining support, and unlocking data for better decision-making. From strategy to execution, our solutions are built to scale with you.

Information Security

Worried about Security Gaps?

A breach could be catastrophic—CIOs expect your team to build and operate with security at the core. That means secure-by-design systems, regular audits, and compliance baked into every step.

We identify risks and weaknesses to develop a tailored security strategy suited to the needs of your business.

Joshua Spare

Chief Information Security Officer

Schedule a Free Consultation to discuss how GuideIT can develop your solutions.

Schedule a Free Consultation

IT Management & Monitoring

Losing time to avoidable outages or performance issues?

Organizations operating without integrated tools or proactive oversight often face recurring disruptions and inefficiencies.

Our solution provides centralized monitoring and proactive management of core systems and networks—reducing downtime, streamlining issue resolution, and enabling IT to operate as a strategic, efficient business enabler.

By transforming your infrastructure from a cost center to a business enabler, we help you align technology with your organization’s goals for lasting impact.

Michael Converse

Director Infrastructure Solutions

Schedule a Free Consultation to discuss how GuideIT can develop your solutions.

Schedule a Free Consultation

Cloud Integration

Struggling to Ensure Business Continuity?

Mismatched environments create complexity, security gaps, and rising costs. Without a cohesive cloud strategy, scalability stalls and flexibility, security, and performance are compromised.

We assess your current infrastructure and design cloud solutions that unify platforms, ensure continuity, and support long-term business agility.

Matt Mattoon

Director Cloud Services

Schedule a Free Consultation to discuss how GuideIT can develop your solutions.

Schedule a Free Consultation

IT Service Desk

Tired of Recurring IT Issues and Slow Response Times?

Low-maturity IT organizations often face reactive support models and inconsistent service delivery. We implement ITIL-aligned processes that bring structure, accountability, and continuous improvement to your service desk.

By introducing SLAs, automation, and scalable support, we reduce ticket volumes, improve resolution times, and elevate the end-user experience—shifting your team from chaos to control.

Zach Gieger

Director IT Service Management

Schedule a Free Consultation to discuss how GuideIT can develop your solutions.

Schedule a Free Consultation

Clinical Service Desk

Need IT Support That Understands Clinical Workflows?

Generic help desks don’t cut it in healthcare. Clinicians need specialized support that understands EHRs, medical devices, and the urgency of patient care—24/7 and without compromise.

We provide clinically trained service desk agents who ensure that support is fast, knowledgeable, and compliant with healthcare requirements.

Jeanette Frank

Director Provider Solutions

Schedule a Free Consultation to discuss how GuideIT can develop your solutions.

Schedule a Free Consultation

Medical Records Management

Struggling to Keep Health Records Accurate and Accessible?

Inconsistent documentation, siloed systems, and compliance risks can compromise care. Efficient health records management ensures data integrity, regulatory alignment, and better clinical outcomes.

We streamline records workflows, integrate systems, and ensure secure, compliant management of critical health data.

Becky Castonguay

Director Provider Solutions

Schedule a Free Consultation to discuss how GuideIT can develop your solutions.

Schedule a Free Consultation

Contact US

Wherever You’re Going, We’ll Develop the Way

Schedule a Free Consultation to discuss how GuideIT can plan your organization’s transformation.

Schedule a Free Consultation